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Book your holiday with confidence
It’s now more important than ever to maintain and exceed high standards of cleanliness in our child-friendly villas France. We want to share with you some of the procedures we continue to undertake to maintain the best possible cleanliness and safety for our guests and dedicated team members.
100% Peace of Mind
Strict health and hygiene procedures have been implemented, with 'Touch Point' extra cleaning, giving our guests peace of mind.
We are actively taking precautions ensuring guests and staff are safe this summer
100% Commitment
We supply complimentary, hand gel steriliser, anti-bacterial wipes, a supply of spare surgical mask as well as a new disinfectant cleaning spray with brand new cloths for every new guest arrival
100% Support
If you have any questions or concerns please call us on +44 203 627 3000 and we'll happily offer reassurances on how we are trying to keep you and your family safe this summer
Temperature Checks
All cleaners have temperature checks within 1hr of arrival​​
Masks & Gloves
All cleaners wear surgical gloves and surgical masks​​
Touch Point Cleaning
Additional ‘Touch Point’ cleaning - minimum standards​
Touch Point Cleaning:
Our professional cleaning team focus on high-traffic areas and now carry out the following as part of our regular cleaning service. It involves disinfecting all common touch points within a room, such as door handles and knobs, window handles, light switches, taps, remote controls, chair rests/arms, etc.
We always clean first then sanitise.
We use disposable cloths or paper towels when cleaning, and we wash reusable cloths after each use
We supply new kitchen brushes and sponges for each new arrival
We provide all guests with ample disinfectant, cleaning supplies, hand soap, tissues, kitchen roll and clean towels
We disinfect our key safe and house keys for each new arrival.
We wash all our linens, blankets, throws and towels at 60°C
We run the washing machine and dishwasher on empty each changeover either at a high temperature or with a chemical disinfectant
Travel Insurance
As part of our Terms of Business you are required, at the time of booking, to have cancellation insurance INCLUDING relating to COVID-19 restrictions. Companies are now offering Covid-19 cover, including all medical bills whilst away, which is great news and very reassuring for travellers and businesses.
Our Covid-19 Policy
To protect the health and safety of our community and our staff, it is our policy that guests should not enter the property if any of the following are true:
You are actively infected or have tested positive with COVID-19 in the past 7 days
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You suspect you are sick or have been exposed and are awaiting test results to confirm or deny a diagnosis of COVID-19
You are showing symptoms or are concerned about possible infection of COVID-19
You’ve had close, sustained contact with an individual confirmed or suspected to be infected with COVID-19, within the last 7 days
